Off The Record

Archive for November, 2011

Health Information Managers: Swallow that Frog, Efficiently

The tyranny of the urgent.

Does this sound like something you tackle constantly?  Is your day consumed by interruptions?  Are you sucked in by email, text & voice messages when you’re desperately trying to finish that budget report that was due yesterday?

You’re not alone.  Working in health information management means there is never, ever a dull moment. 

If you’re a Medical Records Manager, survival means juggling with expertise.   On a given morning, you’re deftly processing requests from physicians (especially department heads), scheduling staff, reworking my budget for the fifth time, completing a report to the CEO about delinquent reports, fielding requests for software glitches, preparing for three meetings over the next two days – and, well, the list goes on.  From the moment you set foot in the office, you’re running up the escalator – never quite getting off. (more…)

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